Warranty

Your Warranty, Your Peace of Mind

Every vehicle we sell comes with a comprehensive warranty package, giving you complete confidence in your purchase.

What's Covered Speak to the Team
Carrhaus warranty

Drive Away with Confidence

We understand that purchasing a used vehicle is a significant investment. That's why every car sold by our dealership includes a quality warranty designed to protect you against unexpected mechanical and electrical failures.

Our warranty partners are industry-leading providers with a proven track record of fast claims processing, nationwide repair networks, and outstanding customer service.

What's Covered

Engine & Transmission

Cover for major mechanical components including the engine, gearbox, and drivetrain.

Electrical Systems

Protection for essential electrical components such as the alternator, starter motor, and ECU.

Steering & Suspension

Cover for key steering, suspension, and braking system components.

Cooling & Fuel Systems

Includes cover for water pumps, radiators, fuel pumps, and injectors.

Key Benefits

1

Nationwide Repair Network

Get your vehicle repaired at any approved garage across the country.

2

Fast Claims Process

Simple, straightforward claims handled quickly by experienced specialists.

3

Flexible Cover Options

Upgrade or extend your warranty to suit your needs and driving habits.

4

Transferable Cover

Adds value if you sell your vehicle, as the warranty can be transferred to the new owner.

Optional Upgrade

Extend Your Cover Up To 36 Months

Want extra peace of mind? Speak to our team about upgrading or extending your warranty. Longer cover means greater protection from unexpected repair costs throughout your ownership.

Get a Quote

Frequently Asked Questions

Simply contact your warranty provider directly using the details included in your warranty pack. They'll guide you through the process step by step.

In most cases yes, provided the garage is VAT registered and authorised to carry out the repair. Always confirm with your warranty provider before work begins.

Yes. To maintain valid cover, your vehicle must be serviced in line with the manufacturer's recommended schedule.

Wear and tear items such as brake pads, tyres, and consumables are typically excluded. Please refer to your warranty documents for full terms and conditions.

Have Questions About Your Warranty?

Our team is here to help. Get in touch and we'll be happy to talk through your cover, answer any questions, or help you upgrade.

Contact Us 0191 380 1099

What our customers say about us

Our Reviews

I sold my car to Jack at Carrhaus. The whole experience was easy and hassle free. Jack is very easy to deal with, very knowledgeable about pricing and the whole process generally was very quick. The money was paid into my bank quickly and I would not hesitate to deal with him again in future, when either selling or buying a car. Top man.
— Joshua Dunlavy
Bought my sons first car with Jack, what a great set up he has, probably the most honest car dealer I’ve ever dealt with, I rang him up after an engine light came up on the dash a couple weeks after I bought the car he took the car back in sorted the problem free of charge, absolutely Stellar service
— Harvey
I recently bought a car from Carhaus and couldn’t be happier with the service I received. Jack, who looked after me throughout the process, was knowledgeable, approachable, and made everything feel easy from the moment I arrived. He took the time to explain the vehicle in detail, answered all of my questions honestly, and never made me feel rushed or pressured into making a decision. The whole experience was professional yet relaxed, which made a real difference. The car was exactly as described and presented to a very high standard. From viewing to collection, everything was handled smoothly and efficiently. A big thank you to Jack and the team at Carhaus for providing such excellent customer service. I would definitely recommend them to anyone looking for a quality vehicle and a straightforward buying experience.
— Jake Thompson
⭐⭐⭐⭐⭐ I recently purchased a car from Carhaus and couldn’t be happier with the experience. From the moment I arrived, the team was friendly, knowledgeable, and never pushy. They took the time to answer all my questions and helped me find the right vehicle to suit my needs and budget. The whole process was smooth, straightforward, and stress-free. The car was presented in excellent condition, and the customer service throughout was outstanding. It’s refreshing to deal with a dealership that genuinely cares about its customers and takes pride in what they do. I would highly recommend Carhaus to anyone looking for a quality vehicle and a professional, honest service. Thanks again to the team for making the experience so enjoyable.
— Northumberland Mobile Tyres
Fantastic service from Jack, went above and beyond made the whole process so easy start to finish. So happy with my new car. Highly recommend.
— Emily Wise
I recently bought a Ford Fiesta from this dealership and couldn’t be happier with the experience. Jack was absolutely fantastic from start to finish. He went above and beyond to make sure everything was sorted, answered all my questions, and made the whole process smooth and stress-free. There was never any pressure, just honest and helpful advice. The Ford Fiesta was exactly as described, came with a 6-month warranty, and was great value for money. The customer service was outstanding throughout, and I felt looked after every step of the way. I would highly recommend this dealership to anyone looking for a quality vehicle and excellent service. Thanks again to Jack for all his help – a genuinely top-class salesman! 🚗👏⭐⭐⭐⭐⭐
— Louis Hamilton
Bought a car from Jack today and the experience has been flawless from start to finish. Such an honest and down to Earth bloke and explained everything in detail. Will definitely be back in the future when I fancy another upgrade 👌🏼 Couldn’t recommend enough.
— Owen Miller
Great job. Quick service. Very good service. He got me a car quickly when I needed it on my return to the UK.
— James Dean
Got in touch with Jack for a quote for my car, he came within 2 days and give me an extra £500+ then 4 other garages that I had been too. Smooth + quick transaction. 100% recommend. Top bloke too.
— Grant T
Great service from Jack above and beyond
— Daniel Thompson
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How We Can Help

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