Privacy Policy

This privacy policy explains how Carrhaus ("we", "us", "our") collects, uses and protects the personal information you provide to us. We are committed to protecting your privacy and handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Carrhaus is the data controller responsible for your personal data. You can contact us at:

  • Address: Carrhaus, front street,, Bebside, Blyth, Northumberlasnd, NE24 4HW
  • Email: jack@carrhaus.co.uk
  • Telephone: 0191 380 1099

What information we collect

We may collect and process the following information about you:

  • Your name and contact details (such as address, email address and telephone number).
  • Information you provide when enquiring about, purchasing or financing a vehicle.
  • Vehicle and part-exchange details relevant to your enquiry.
  • Details of your visits to our website and the resources you access.

How we use your information

We use your personal information to:

  • Respond to your enquiries and provide the products and services you request.
  • Process vehicle sales, finance applications and related paperwork.
  • Meet our legal and regulatory obligations.
  • Contact you about your enquiry or, where you have agreed, with relevant offers and updates.

Lawful basis for processing

We process your data where it is necessary to perform a contract with you, to comply with a legal obligation, for our legitimate business interests, or where you have given your consent.

Sharing your information

We do not sell your personal information. We may share it with finance providers, lenders and other partners where necessary to provide the services you have requested, and with regulators or authorities where required by law.

How long we keep your information

We keep your personal information only for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting or reporting requirements.

Your rights

Under data protection law you have rights including the right to access, correct, erase, restrict or object to the processing of your personal data, and the right to data portability. To exercise any of these rights, please contact us using the details above.

You also have the right to complain to the Information Commissioner's Office (ICO) at www.ico.org.uk if you are unhappy with how we have handled your personal data.

Contact us

If you have any questions about this privacy policy or how we handle your personal data, please contact us by email at jack@carrhaus.co.uk or by telephone on 0191 380 1099.

What our customers say about us

Our Reviews

I sold my car to Jack at Carrhaus. The whole experience was easy and hassle free. Jack is very easy to deal with, very knowledgeable about pricing and the whole process generally was very quick. The money was paid into my bank quickly and I would not hesitate to deal with him again in future, when either selling or buying a car. Top man.
— Joshua Dunlavy
Bought my sons first car with Jack, what a great set up he has, probably the most honest car dealer I’ve ever dealt with, I rang him up after an engine light came up on the dash a couple weeks after I bought the car he took the car back in sorted the problem free of charge, absolutely Stellar service
— Harvey
I recently bought a car from Carhaus and couldn’t be happier with the service I received. Jack, who looked after me throughout the process, was knowledgeable, approachable, and made everything feel easy from the moment I arrived. He took the time to explain the vehicle in detail, answered all of my questions honestly, and never made me feel rushed or pressured into making a decision. The whole experience was professional yet relaxed, which made a real difference. The car was exactly as described and presented to a very high standard. From viewing to collection, everything was handled smoothly and efficiently. A big thank you to Jack and the team at Carhaus for providing such excellent customer service. I would definitely recommend them to anyone looking for a quality vehicle and a straightforward buying experience.
— Jake Thompson
⭐⭐⭐⭐⭐ I recently purchased a car from Carhaus and couldn’t be happier with the experience. From the moment I arrived, the team was friendly, knowledgeable, and never pushy. They took the time to answer all my questions and helped me find the right vehicle to suit my needs and budget. The whole process was smooth, straightforward, and stress-free. The car was presented in excellent condition, and the customer service throughout was outstanding. It’s refreshing to deal with a dealership that genuinely cares about its customers and takes pride in what they do. I would highly recommend Carhaus to anyone looking for a quality vehicle and a professional, honest service. Thanks again to the team for making the experience so enjoyable.
— Northumberland Mobile Tyres
Fantastic service from Jack, went above and beyond made the whole process so easy start to finish. So happy with my new car. Highly recommend.
— Emily Wise
I recently bought a Ford Fiesta from this dealership and couldn’t be happier with the experience. Jack was absolutely fantastic from start to finish. He went above and beyond to make sure everything was sorted, answered all my questions, and made the whole process smooth and stress-free. There was never any pressure, just honest and helpful advice. The Ford Fiesta was exactly as described, came with a 6-month warranty, and was great value for money. The customer service was outstanding throughout, and I felt looked after every step of the way. I would highly recommend this dealership to anyone looking for a quality vehicle and excellent service. Thanks again to Jack for all his help – a genuinely top-class salesman! 🚗👏⭐⭐⭐⭐⭐
— Louis Hamilton
Bought a car from Jack today and the experience has been flawless from start to finish. Such an honest and down to Earth bloke and explained everything in detail. Will definitely be back in the future when I fancy another upgrade 👌🏼 Couldn’t recommend enough.
— Owen Miller
Great job. Quick service. Very good service. He got me a car quickly when I needed it on my return to the UK.
— James Dean
Got in touch with Jack for a quote for my car, he came within 2 days and give me an extra £500+ then 4 other garages that I had been too. Smooth + quick transaction. 100% recommend. Top bloke too.
— Grant T
Great service from Jack above and beyond
— Daniel Thompson
Q Finance

Finance your dream car with confidence

Your trusted partner for flexible and competitive car finance

Competitive Rates

Access market-leading interest rates tailored to your circumstances

Quick Approval

Fast decision process with same-day approval available

Flexible Terms

Choose from various payment terms to suit your budget

Personal Service

Dedicated finance specialists to guide you through the process

How We Can Help

Working with

GoShorty

Short-term vehicle insurance made simple.

Need short term insurance? Cover from 1 hour to 28 days, arranged in minutes.

Get A Quote Now
Call Us Email